Reference

How deposits, withdrawals and verification work on 19s

We route deposits through bKash, Nagad and Rocket so your balance updates fast. Withdrawals go back to the same wallet you used to load your account. Verification happens once—upload your NID or passport, we check it, and your account stays open for payouts.

bKashNagadRocketFast withdrawalsSecure verification
View Lobby Read FAQ
19s How deposits, withdrawals and verification work on 19s
19s Deposit funds into your 19s account

Deposit funds into your 19s account

We built the deposit flow around the wallets Bangladesh uses every day. Open the cashier, pick bKash, Nagad or Rocket, enter the amount you want to load, and confirm the transfer in your wallet app. Your 19s balance updates as soon as the payment clears—usually under a minute. You can load funds from Dhaka, Chittagong or anywhere your wallet works. The same

flow applies whether you're on your phone between cricket overs or sitting at a desktop before a live table session. We show the wallet account number on the payment screen; send to that, confirm with your PIN, and the chips land in your account.

  • Log in and open the cashier — Tap the deposit button in your 19s account header. The cashier screen lists bKash, Nagad, Rocket and bank transfer options.
  • Choose your wallet or bank — Select the payment method you already use. We show the account number or QR code for that wallet on the next screen.
  • Enter the amount and confirm — Type the deposit amount, open your wallet app, send to the number we display, and confirm the transaction with your wallet PIN.
  • Funds reach your balance — Your 19s balance updates within a minute once the wallet confirms the transfer. Refresh your account to see the new total.
ACCEPTED METHODS

Payment options for Bangladesh

We connect to the wallets and banks Bangladesh uses. Deposits clear in under a minute; withdrawals return to the same method you used to load your account. Pick the wallet already on your phone—no new signup, no extra app. The payment screen shows the account number or QR for each method; send the amount from your wallet, confirm with your PIN, and your 19s balance updates. Bank transfers take longer but work if you prefer not to use a mobile wallet.

bKash Send from your bKash app to the number shown on the deposit screen. Confirm with your PIN and your 19s balance updates within a minute.
Nagad Open Nagad, enter the 19s account number, send the amount, and confirm. Your balance reflects the deposit as soon as Nagad confirms the transfer.
Rocket Use your Rocket wallet to send funds to the 19s Rocket account. Enter the amount, confirm the transaction, and chips appear in your account.
Bank Transfer Transfer from your Bangladesh bank account to the details shown in the cashier. Processing takes a few hours; contact support if the deposit delays.
19s Withdraw funds to your bKash, Nagad or Rocket wallet

Withdraw funds to your bKash, Nagad or Rocket wallet

Payouts go back to the same wallet you used to deposit. Open the cashier, select withdrawal, enter the amount you want to move, and confirm your wallet details. We verify your account the first time—upload your NID or passport so we know the wallet belongs to you. After that first check, later withdrawals clear without repeating the document step. Processing time depends

on your wallet and the amount; smaller payouts usually reach your wallet faster. We send a confirmation SMS when the payout is complete. Keep your wallet number accurate in account settings so funds land in the right place.

  • Open the withdrawal screen — Log into your 19s account, tap the cashier button, then select the withdrawal tab. Choose the wallet you originally used to deposit.
  • Enter the payout amount — Type the amount you want to withdraw and confirm your wallet number. Double-check the digits so the funds reach your correct wallet.
  • Complete verification if needed — First-time payouts require identity verification. Upload your NID or passport photo. We review it, approve your account, and process the withdrawal.
  • Funds arrive in your wallet — Once we confirm the payout, the amount transfers to your bKash, Nagad or Rocket balance. You receive an SMS when the transfer completes.
19s Verify your 19s account for withdrawals

Verify your 19s account for withdrawals

We ask for identity documents before your first payout to protect your account and comply with standard verification practice. Upload a clear photo of your NID front and back, or your passport information page. The photo should show all four corners and the text must be readable. We review documents manually, approve your account, and mark it verified so later withdrawals go

through without asking again. Verification usually completes within a few hours if the photo is clear. Keep your account email current so we can notify you when the check is done. This step protects your balance—only you can withdraw from a verified account.

  • Prepare your identity document — Use your national ID card or passport. Make sure the photo is sharp, all text is readable, and the document is not expired.
  • Upload to your account settings — Log in, open account settings, select the verification tab, and upload the front and back of your NID or the passport data page.
  • We review and approve — Our team checks the document, confirms your details match your account name and wallet, then marks your profile verified for withdrawals.
  • Withdrawals clear without re-uploading — Once verified, future payouts process without asking for documents again. Verification protects your account so only you control the funds.

Banking and account questions

Most wallet deposits update your balance within a minute once the wallet confirms the transfer. Refresh your account screen to see the new total after you complete the payment in your wallet app.

Withdrawals go back to the same payment method you used to load your account. If you need to change your wallet number, contact support with your account details and new wallet information.

Upload a clear photo of your national ID card front and back, or your passport information page. The text and photo must be readable, and the document must be current and not expired.

Minimum amounts depend on the payment method. Check the cashier screen when you select your wallet or bank—it shows the floor and ceiling for that method before you confirm the transaction.

Wait a few minutes for the wallet to confirm the transfer. If your balance still does not update after five minutes, contact support with your transaction ID and wallet screenshot so we can trace it.

Verification usually completes within a few hours if your document photo is clear and the details match your account. We send an email when the review is done and your account is approved.
Reference

19S Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoSlot RushhourInfoCrash VelocityInfobKash Payout Help

Related pages

19s Bangladesh bKash Payout Help 19s Login About Us bKash Balance